Terms and privacy

Plain language. If something here is unclear, email us before you rely on it.

Terms of service

• What you're buying. A subscription to organised public records. The underlying data is published by the City of Toronto under the Open Government Licence – Toronto and by the AGCO under the Open Government Licence – Ontario. We do not own it and you may use it for your own business purposes.
• What you may not do. Resell, redistribute or republish the feeds or exports as a product; use them to send unsolicited electronic messages in breach of CASL; or use them to harass or discriminate against anyone.
• Accuracy. We reproduce filings as published and add classification and geocoding that can be wrong. No warranty of accuracy, completeness or fitness. Verify before you act.
• Billing. Monthly, in advance, in Canadian dollars plus HST, through Stripe. Cancel any time from your account; access continues to the end of the paid period. No refunds for partial months.
• Changes. Sources change. If a source stops publishing we will say so on the site and, if the product is materially degraded for more than 30 days, refund the current month on request.
• Liability. Our total liability to you is limited to the fees you paid in the previous three months.
• Law. Ontario, Canada.

Privacy

• What we collect from you. Your email address, sign-in times, digest preferences, and Stripe's customer ID. Payment card details go to Stripe and never touch our servers.
• What we do with it. Sign you in, send the digests you turned on, and bill you. Nothing else. No advertising, no resale.
• Cookies. One session cookie so you stay signed in. No analytics or third-party trackers.
• Personal information in the feeds. Names and phone numbers shown in the feeds are those the applicant filed on a public permit or licence. If you are an applicant and want a record suppressed from our site, email us with the address and we will suppress it within five business days; the public record itself remains with the City or AGCO.
• Deleting your account. Email us from your account address and we delete it within five business days.